How long is the warranty on an industrial computer, and what happens if one fails?

The term depends on the vendor and the product line, so check by model number rather than by brand: 24 months is common for industrial machines, while some lines and most accessories (power supplies, cables, brackets) are shorter. Our quotations state the term for the exact model you buy. If a machine fails, three things shorten the turnaround: the serial number on the label, a description of the symptom with photos or video, and the installation details (supply voltage, ambient temperature, connected equipment). Most fast resolutions come from a complete description, because some faults can be identified remotely without opening anything. The usual process: we check first to rule out installation causes, then open a warranty case with the vendor, ship the unit and report the expected time as confirmed by them. If the machine is in production, tell us up front so we can plan an interim arrangement while you wait. Keep the seals intact: opening the unit yourself normally voids the vendor warranty.